“I tried to pre-order the phone and pay the $100 downpayment.” Cox wrote in his personal review, before adding, “but the website failed, went to an error page, and then charged my credit card the wrong amount of $64.70.”
Even more frustrating, Cox said he couldn’t access his Trump Mobile account. Every time he tried to log in or reset his password, he got error messages. “It is the worst experience I’ve ever faced buying a consumer electronic product.” he added in his write-up, continuing, “and I have no idea whether or how I’ll receive the phone.”
One Reddit commenter joked: “What’s up? Got scammed by the president?”, while someone else offered a warning: “If you’re going to buy this, at least use a credit card for fraud protection.”

Donald Trump Jr. has responded to those criticisms. He pointed out that the phone’s “American-made” design should make it less likely to include foreign spyware. But for people who value privacy, that reassurance hasn’t eased the worries. As Reuters reported, concerns are still very much alive.